Our Approach to Managed Print Services
We at Bytek MPS Ltd take a considered approach to the way that we deliver our service to our customers. Where as we put the printed document at the forefront of our business plans, one size most definitely does not fit all.
With each customer we take a bespoke approach looking at what the needs of each customer and tailoring a solution to those needs. To this end we offer some solutions that give each customer exactly what they require from our service:
Cost Per Page
Cost Per Site
Fixed Billing for Schools
Cost per Site
When a customer has multiple sites through out the area or nationwide we offer a fixed monthly price for each location. Together with the customer we select a standardised machine that give similar features on each site and we agree on a monthly allowance for colour and or mono pages.
Some sites will print more than others so we look at the overall print usage and we aggregate these over a full year. This takes into account the varying usage on each site and the seasonality of print in general. This approach is ideal for the hospitality sector and the retail sector.
Technology in MPS
Technology in Managed Print services is changing and developing every month. The industry has benefited from some major developments in both Laser printing and the resurgence of ink jet technology. One thing is for sure that the devices we put into the field have improved in both productivity and security since we opened our doors 9 years ago. But these improvements have not been led by any one manufacturer but by all manufacturers in small but significant ways. As principals in the company our greatest challenge is to find ways of harnessing these strengths and blending technologies with software to keep ahead of these developments to ensure that our customers and always ahead of the curve.
Over the past number of years we have worked closely with third party software suppliers to give our customers the benefit of these advantages and we are very pleased to be partners with the following software solutions:
Print Audit™ is a Canadian software supplier who have gained worldwide attention with their remote management product. It allows us to monitor our customers usage. We can see how many pages you print / copy / fax / scan, we see all colour and mono pages, we can see all machines in an office, location, nationwide spread of machines and one-off machines in remote locations. The software compiles reports that we send out monthly to our customers. The software sees all consumables in every machine and sends us alerts on levels when the consumables need to be replenished.
Guess Page is a French product that combines print security with controls. We use this product to enable customers to manage their print. Guess Page is excellent in environments where the need to ensure that security of data and control of who prints and what they print is a priority. The software allows the customer to determine who has access to colour or mono printing, it allows the customer to determine how much colour an individual or department has, it sets rules as to which devices can be accessed by individuals. The greatest benefit to this software is the licensing is based on the output device and not the use